Return & Refund Policy
Thank you for shopping with Antique India. We want you to be completely satisfied with your purchase. This Return & Refund Policy outlines our procedures for returns, refunds, and exchanges. By making a purchase from our website, you agree to comply with this policy.
1. Returns:
1.1. We accept returns for eligible products within [Insert Number] days of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
1.2. To initiate a return, please contact us at ishalahori200@gmail.com to request a return authorization. Please include your order number and the reason for the return in your email.
1.3. Once your return request is approved, we will provide you with instructions on how to return the item. Please note that you will be responsible for the return shipping costs unless the return is due to our error or a defective product.
2. Refunds:
2.1. Once we receive and inspect the returned item, we will notify you of the status of your refund.
2.2. If your return is approved, we will initiate a refund to your original form of payment. Please allow several business days for the refund to be processed and reflected in your account.
2.3. Shipping costs are non-refundable, unless the return is due to our error or a defective product.
3. Exchanges:
3.1. If you received a defective or damaged item, or if you would like to exchange it for a different size or color, please contact us at ishalahori200@gmail.com to request an exchange.
3.2. We will provide you with instructions on how to return the item for exchange. Once we receive and inspect the returned item, we will ship out the replacement item to you.
4. Exceptions:
4.1. The following items are not eligible for return or exchange:
– Items that have been used or damaged after delivery.
– Customized or personalized items.
– Items purchased from third-party sellers or resellers.
5. Contact Us:
If you have any questions or concerns about our Return & Refund Policy, please contact us at:
Email: ishalahori200@gmail.com
6. Changes to This Policy:
We reserve the right to update or change this Return & Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.
Thank you for shopping with Antique India. We appreciate your business!